Legal & Policies
Privacy Policy, Terms of Service, and Financial Disclaimers for ListSide
Last updated: May 2026
Overview
ListSide ("we," "us," or "our") operates listside.co. This Privacy Policy explains how we collect, use, and protect information when you use our platform — both as a real estate agent subscriber and as a member of the public visiting an agent's ListSide page.
Information We Collect
From Agent Subscribers
- Name, email address, and phone number provided at signup
- Billing information processed securely through our payment provider (we do not store card numbers)
- Profile photo and contact card content you choose to upload
- Listing content including property details, descriptions, and photos you upload
- Login credentials (passwords are hashed and never stored in plain text)
From Public Visitors (via Lead Generation Tools)
When a member of the public fills out a lead generation tool on an agent's ListSide page, we collect the information they voluntarily submit, which may include:
- Name, email address, and phone number
- Property address (Home Value Estimator)
- Financial estimates entered into calculators (Net Profit, Mortgage, Rent vs Buy)
- Home preferences (Dream Home Wishlist, Buyer Readiness Quiz)
This information is stored in the subscribing agent's lead database and delivered to that agent. ListSide does not sell, share, or use this information for any purpose other than delivering it to the agent whose page the visitor used.
Automatically Collected Information
- Browser type and device information for compatibility purposes
- Pages visited and listing views for analytics purposes
- Authentication cookies to keep you logged in
How We Use Information
- To provide, operate, and maintain the ListSide platform
- To process subscription payments and manage accounts
- To deliver lead information to the appropriate agent
- To send transactional emails (lead notifications, password resets)
- To improve the platform based on usage patterns
We do not use your information for advertising, we do not sell data to third parties, and we do not share your information with other agents or users on the platform.
Cookies
ListSide uses essential authentication cookies to keep subscribers logged in. We do not use advertising cookies, tracking pixels, or third-party analytics cookies. You can disable cookies in your browser settings, but doing so will prevent you from staying logged in to your account.
Data Retention
Agent account data is retained for the duration of the subscription and for a reasonable period after cancellation. Lead data is retained as long as the agent's account is active. You may request deletion of your data at any time by emailing support@listside.co.
Security
We use industry-standard security measures including encrypted passwords, HTTPS for all data transmission, and secure cloud hosting. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
ListSide is not directed at children under 13 and we do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify subscribers of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.
DMCA and Intellectual Property Complaints
If you believe that content on a ListSide page infringes your copyright, please send a notice to support@listside.co with the following: a description of the copyrighted work, the URL where the infringing content appears, your contact information, and a statement that you have a good faith belief the use is not authorized. We will respond to valid DMCA takedown requests promptly.
Your Data Rights
Depending on your location, you may have rights including: the right to access data we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data, and the right to object to certain processing. To exercise any of these rights, contact us at support@listside.co. We will respond within 30 days.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). ListSide does not sell personal information to third parties for advertising or marketing purposes. Lead information submitted through ListSide tools may be shared with licensed real estate professionals on the platform as part of the lead connection service described in our Terms of Service, which users consent to at the point of form submission.
Last updated: May 2026
Agreement to Terms
By creating an account and using ListSide, you agree to these Terms of Service. If you do not agree, do not use the platform.
Description of Service
ListSide provides real estate agents with a hosted platform to create a personal listing page, manage leads, and share lead generation tools with the public. The service is provided on a subscription basis.
Agent Responsibilities
- You are responsible for all content you post, including listing information, photos, and descriptions
- You must ensure that listing information is accurate and complies with applicable real estate laws and MLS rules in your jurisdiction
- You are responsible for how you use and handle leads generated through the platform
- You must comply with all applicable laws including CAN-SPAM, TCPA, and state real estate regulations when contacting leads
- You may not use the platform to spam, harass, or engage in deceptive practices
- You may not share your account credentials with others
Subscription and Billing
- Subscriptions are billed monthly and renew automatically
- You may cancel at any time — cancellation takes effect at the end of the current billing period
- Refunds are not provided for partial billing periods
- We reserve the right to change pricing with 30 days notice to subscribers
Intellectual Property
ListSide owns all rights to the platform, tools, design, and code. You retain ownership of content you create and upload (listings, photos, descriptions). By uploading content, you grant ListSide a limited license to display it on your public page.
Limitation of Liability
ListSide is a technology platform and is not a licensed real estate broker, agent, or financial advisor. We are not responsible for:
- The accuracy of listing information provided by agents
- Any real estate transactions that result from use of the platform
- Financial decisions made based on calculator outputs
- How agents use or handle leads generated through the platform
- Any indirect, incidental, or consequential damages arising from use of the service
Our total liability to you shall not exceed the amount you paid us in the three months preceding the claim.
Prohibited Use and Automated Access
You may not use the ListSide platform for any of the following:
- Automated scraping, crawling, or harvesting of any data, leads, listings, or content from the platform without express written permission
- Submitting false or fraudulent lead information through any public-facing tool or form
- Using bots, scripts, or automated tools to submit forms, generate fake leads, or manipulate lead scoring
- Attempting to gain unauthorized access to any account, database, or backend system
- Using the platform to send unsolicited bulk communications or spam
- Reverse engineering, decompiling, or attempting to extract source code from any part of the platform
- Impersonating another agent, user, or entity on the platform
- Using the platform in any way that violates applicable law, including TCPA, CAN-SPAM, GDPR where applicable, or state real estate regulations
ListSide employs technical measures including rate limiting, honeypot fields, and IP monitoring to detect and prevent automated abuse. Accounts found to be engaging in prohibited use may be suspended or terminated without notice and without refund.
Indemnification
You agree to indemnify, defend, and hold harmless ListSide, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the platform; (b) content you upload or transmit; (c) your communications with leads; (d) your violation of these terms; or (e) your violation of any applicable law or third-party right.
Disclaimer of Warranties
The ListSide platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy or completeness of any content, tool output, or lead information.
Termination
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or are used in ways that harm other users or the public. You may cancel your account at any time.
Governing Law
These terms are governed by the laws of the State of Alabama. Any disputes shall be resolved in the courts of Alabama.
Changes to Terms
We may update these terms from time to time. We will notify subscribers of material changes via email. Continued use after changes constitutes acceptance.
Last updated: April 2026
Mortgage Calculator Disclaimer
The mortgage payment estimates provided by the ListSide Mortgage Calculator are for illustrative purposes only. Actual mortgage payments will vary based on your credit score, lender, loan program, property taxes, insurance rates, HOA fees, and other factors not captured by this tool.
This calculator does not constitute a mortgage pre-approval, pre-qualification, or commitment to lend. Contact a licensed mortgage lender or financial advisor for accurate loan information specific to your situation.
Net Profit Calculator Disclaimer
The net proceeds estimates provided by the Net Profit Calculator are approximations based on information entered by the user. Actual proceeds from a home sale will depend on final negotiated price, actual closing costs, lender payoff amounts, title fees, transfer taxes, and other transaction-specific costs.
This tool is not a substitute for a formal net sheet prepared by a licensed real estate professional or closing attorney.
Rent vs. Buy Calculator Disclaimer
The Rent vs. Buy Calculator provides a simplified comparison based on user-entered assumptions. Real-world outcomes depend on market appreciation, interest rate changes, tax situations, opportunity cost of invested capital, and many other variables this tool does not account for.
This tool should not be used as the sole basis for a housing decision. Consult a financial advisor or real estate professional before making major financial decisions.
Home Value Estimator Disclaimer
The Home Value Estimator connects you with a local real estate agent who will provide a personalized valuation. This is not an automated valuation — it is a request for a human agent to review your property. Any valuation provided by an agent is their professional opinion and not a guaranteed sale price.
Listing Information Disclaimer
Property listings displayed on ListSide pages are provided by individual real estate agents and have not been independently verified by ListSide. ListSide makes no representations or warranties regarding the accuracy, completeness, or reliability of any listing information. Buyers should conduct their own due diligence and consult with a licensed real estate professional before making any offer or purchase decision.
Not Financial or Legal Advice
Nothing on the ListSide platform constitutes financial, legal, tax, or investment advice. All tools, calculators, and content are for general informational purposes only. Always consult qualified professionals before making financial or real estate decisions.
Last updated: May 2026
SMS and Text Message Communications
ListSide operates a text messaging program that allows licensed real estate agents to communicate with leads who have opted in through a form submission on the agent's ListSide page. The following terms govern all SMS communications sent through or facilitated by the ListSide platform.
Opt-In and Consent
By submitting a form on a ListSide agent's page, you expressly consent to receive text messages from a licensed real estate professional regarding your inquiry. Consent is not a condition of any purchase. All forms include the following disclosure prior to submission: "By submitting, you may be contacted by a local real estate expert with personalized insights based on your request."
Message Types
You may receive the following types of messages:
- Follow-up messages from the agent whose page you visited regarding your real estate inquiry
- Responses to your questions or replies
- Informational messages related to your property search or home sale inquiry
You will not receive marketing messages from ListSide directly. All agent communications are the responsibility of the individual agent, not ListSide.
Message Frequency
Message frequency varies based on the nature of your inquiry and your interaction with the agent. You can expect to receive messages only in response to your form submission or replies.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. ListSide and its agents are not responsible for any charges incurred through your mobile carrier.
How to Opt Out
You may opt out of text message communications at any time by replying STOP to any message you receive. After opting out, you will receive one final confirmation message and no further messages will be sent. To opt back in, reply START.
Help
For assistance, reply HELP to any message or contact us at support@listside.co.
Supported Carriers
ListSide SMS is available on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and regional carriers. Carrier support is not guaranteed for all devices or plans.
Agent Responsibility
Individual real estate agents using the ListSide platform are solely responsible for ensuring their communications comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable state and federal laws. ListSide provides the technical infrastructure for message delivery but does not control the content or frequency of agent-to-lead communications beyond the initial lead notification.
Email Communications
By submitting a form on a ListSide agent page, you may also receive email communications from the agent whose page you visited. You may opt out of email communications at any time by replying to any email and requesting removal, or by contacting the agent directly.
Transactional emails such as CMA reports and tool results are sent as a direct result of your form submission and are not marketing communications.
Do Not Call and Do Not Text
If you are registered on the National Do Not Call Registry, please be aware that by submitting a form and providing your phone number, you are providing express written consent to be contacted by a real estate professional regarding your inquiry, which may override DNC registry protections for that specific inquiry under TCPA exemptions for established business relationships and express consent.